React Zendesk, and components that lie

Zendesk is a very popular cloud-based customer service platform that lets you implement chatbots and CRM systems easily - but you probably recognize them from these buttons at the bottom-right of many websites: If you’ve ever wanted to implement this on a React app, you’ve probably encountered React Zendesk, which attempts to convert Zendesk’s widget into a React Component. It has over 10k weekly downloads and a bunch of references online, but it is far from official....

January 7, 2022